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Whilst I am all for using AI technology for automation of manual tasks and improving efficiency, I would certainly be cautious about replacing the face-to-face interview with technology.
The claims are that the software transcribing video interviews and analysing the text is less biased than a human recruiter, however I would be very sceptical about it giving equal chances to candidates with a heavy accent or an unusual communication style.
Interesting to see that Amazon scrapped their own AI recruitment system in 2018, as it had "taught itself that male candidates were preferable" because they more often had greater tech industry experience on their resume.
If AI making recruitment decisions does become inevitable, it is more important than ever to have diverse technical and product teams ensuring that the algorithms are built with as little bias as possible.
"If an AI system can accurately transcribe what has been said, the second - greater - challenge is to detect the meaning embedded in those words - the semantics, nuance and context. Here, AI systems can fail to understand. In contrast, a human listening to the conversation will intuitively understand what is meant."
unknownx500
